Moderator: Ted James, International Business Consultant, and Chair of GroYourBiz Burnaby
In this interactive session, experts share best practices in communication:
- Liz Radzick, President of Manifest Consulting “Lessons Learned From Pitching The Dragons”
- Whether you’re pitching your ideas to Dragons or Directors, entrepreneurs need to sound confident, clear, and calm when the pressure is on in the boardroom, interview, podcast, video, or conference call. Liz provides an interactive approach to help you polish your ability to communicate with confidence, feel more powerful, and engage with others in an authentic way.
- Christina Adams, CEO of Antenna Social “Customer Service Excellence in the Age of Social Media”
- Are you keeping up with your customers on social media? Christina shares why you need to use social media to listen, not just push out content, and will show you how to leverage social media to ensure that you and your team are providing customer service excellence.
- Corina Walsh, GroYourBiz St. John’s Chair & CEO of Shift People Development “Harnessing Emotional Intelligence to Lead and Grow Your Business”
- Success as an entrepreneur requires more than a detailed business plan. Entrepreneurs must have the right mind-set, self-management skills, interpersonal skills, and the ability to deal with stress. Corina Walsh will help you understand the behaviour success factors required for entrepreneurship and how using your emotions intelligently can lead to more energy, improved motivation and discipline, and better relationships with employees and clients.
